

Ticket Infos
Box Office
- Phone: +49 40 270 949-49
- Mail: tickets[at]kampnagel.de
Opening hours:
- Pre-sale via phone: Mon-Sat / 10:00-18:00
- Box office: Mon-Sat / 15:00-18:00
- Box office opens one hour before the first performance.
Outside office hours you can use the webshop. Ticket links for the webshop can be found on the page of the respective performance. Alternatively, you can write us an email or leave a message on the answering machine. We will get back to you the next day our office is open.
Info:
There are currently technical problems with the email exchange to Hotmail and Outlook servers. You may not receive an order confirmation by email. Please contact us by phone in this case and for enquiries regarding ticket purchases.
Reservation
Tickets can be purchased at most ticket agencys. Reservations by
phone are possible up to one day before event. Reservations are only
valid for seven days and expire one day before event.
Ticket Presale
If you prefer to purchase your tickets directly online, please do! You can instantly check whether there are tickets still available and can pay with your credit card or direct transfer. Tickets will be sent as print@home-Tickets to your mail-adress. We are also happy to send your tickets for an extra charge of 2 Euro.
Discounts
Pupils, students, trainees, people doing voluntary service, recipients of benefits under the Asylum Seekers' Benefits Act (AsylbLG) and unemployed people can obtain reduced-price tickets for Kampnagel events on presentation of proof of eligibility, depending on availability. The discount for each event will be published in the programme booklets, flyers and on the event pages on kampnagel.de.
People with disabilities receive a 50% discount on a Kampnagel event (except concerts). The accompanying person also receives 50%, but only if there is a B in the ID of the person with a disability and an escort is necessary. At concerts there is no reduction for people with disabilities, but there is a free ticket for the escort if there is a B in the ID of the person with disabilities.
Holders of the [k] card receive two tickets at half price for events marked accordingly. Holders of the NDR Kulturkarte receive a 10% discount on full-price tickets for Kampnagel events.
Colleagues and artists can obtain tax cards from the sales department on request. Reduced-price tickets are not available for all events. Concerts and events by other organisers are generally excluded.
Refund of Admission Fees
Anyone who has purchased tickets for events that cannot take place will be refunded the ticket price. If an event is postponed, tickets will be valid for the new date, but can also be returned. In the coming days we will check which events can be postponed. We ask for your patience and understanding. If you did not purchase your tickets through the Kampnagel ticket store or the Kampnagel box office, but through an external service provider, please contact them for a refund.
Should you wish to return your tickets, there is no time window for this, you can do so in the coming weeks. Send an email to erstattung(at)kampnagel.de with the following information:
- event
- date
- number of tickets
- name of the ticket buyer or customer number
- IBAN
- name of account holder
Or call us, we are happy to help you by phone: 040 270 949 49 (Mon to Sat 10:00 - 18:00)